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Support : Simple Pro Themes

Support : Simple Pro Themes

[Resolved] home page banner – can't add image

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Support › Forums › Flex Theme › home page banner – can't add image

  • This topic has 9 replies, 3 voices, and was last updated 5 years, 6 months ago by nineplanets.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • June 18, 2015 at 9:42 pm #337
    nineplanets
    Participant

    I’m having trouble with the home page banner widget. I can fill out everything except the image. I click on the link to upload and I can find and image and hit the button to add it, but then the dialog box closes and nothing shows up in the widget. I tried adding an outside url, uploading an image and selecting one from the media gallery. It seems like the “insert into post button” isn’t working.

    I finally just tried copy/pasting a url into the box and that seemed to work.

    June 19, 2015 at 2:34 am #338
    Davinder Singh Kanith
    Moderator

    1. In “Home page banner” widget, click add new button
    2. Select any image and click insert into post button
    3. That image url will start appearing in the box (image preview won’t display).

    See this image for reference : null

    If still issues, share login details of your website via contact form here – http://www.simpleprothemes.com/contact/

    June 19, 2015 at 2:37 am #339
    nineplanets
    Participant

    Yeah, that’s what I did. The url didn’t go into the box and I tried saving anyway and nothing showed up.

    June 19, 2015 at 2:38 am #340
    Davinder Singh Kanith
    Moderator

    Can you share login details via contact form? I will check.

    June 19, 2015 at 2:46 am #341
    nineplanets
    Participant

    Just emailed them to simpleprothemes@gmail.com

    June 19, 2015 at 2:49 am #342
    Davinder Singh Kanith
    Moderator

    Thanks, on it.

    June 19, 2015 at 4:44 am #343
    Chinmoy Paul
    Moderator

    @nineplanets Thanks for finding the bug. Login to http://my.simpleprothemes.com/ site and download the latest Flex Pro theme. Extract the zip file and open the flex/js folder. There have a file “banner_uploader.js“. Now connect to your server via FTP and upload this file in “js” folder. It will overwrite the old file and your problem will be solved.

    • This reply was modified 5 years, 7 months ago by Chinmoy Paul.
    • This reply was modified 5 years, 7 months ago by Chinmoy Paul.
    • This reply was modified 5 years, 7 months ago by Chinmoy Paul.
    June 19, 2015 at 9:23 pm #349
    nineplanets
    Participant

    I downloaded the js file you sent but that didn’t seem to fix it. I logged into http://my.simpleprothemes.com/ but I don’t see a download link. Just a link to edit my password. Where do I find the download link?

    June 20, 2015 at 1:55 am #350
    Chinmoy Paul
    Moderator

    Again try to login now. Hope that this time you are able to download the product from your “my account” page.

    June 22, 2015 at 10:06 pm #360
    nineplanets
    Participant

    Thanks. That fixed it.

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