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[Resolved] Menu Issue on iPad in Landscape

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Support › Forums › Flex Theme › Menu Issue on iPad in Landscape

Tagged: iPad menu issues.

  • This topic has 1 reply, 2 voices, and was last updated 2 years, 10 months ago by Chinmoy Paul.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • March 13, 2018 at 6:13 am #1682
    gigtime
    Participant

    Hi Chimnoy,

    We launched a client site this weekend that you helped us with in dev. It’s using Flex Pro in the Agency layout.

    https://craigvsmithdds.com/

    The client loves the site (and we do, too!) but we’ve discovered a strange problem.

    On the iPad, if you view the site in portrait mode, the hamburger menu appears and everything works fine. However, in landscape mode, the desktop menu is displayed and 75% of the menu items don’t work or they work erratically.

    My guess is the problem revolves around me using Custom Links in the menu with javascript: void(0); for main menus that don’t have an actual page but have sub-pages. In our case, that’s about half the menu items. However, it also happens with the Contact Us menu which is not using a Custom Link. On the ipad, Contact Us works some of the time. Sometimes you have to click it twice and it will work. Other times it won’t work at all. And, Contact is one of the most important pages on the site.

    What can we do?

    Thanks,

    Bill

    March 14, 2018 at 4:28 am #1683
    Chinmoy Paul
    Moderator

    Can you share the wp-admin access via our contact page?

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