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Support : Simple Pro Themes

Support : Simple Pro Themes

[Resolved] Slider Issues

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Support › Forums › Flex Theme › Slider Issues

Tagged: slider, Theme Upgrade

  • This topic has 6 replies, 2 voices, and was last updated 4 years, 5 months ago by Toosheds.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • January 17, 2018 at 6:28 am #1661
    Toosheds
    Participant

    Hi, the slider has a few bugs, I suppose due to upgrading to the latest version of Genesis. The shaded area behind the title and content is offset. Changing the slideshow speed has no effect and the animation type is stuck on slide, even though I set it to fade. Pagination is always on. I have Flex Pro version 1.6, and have seen in this forum that 1.7 is now out, but there is no download available in http://my.simpleprothemes.com/.

    Can you help me upgrade?

    Also, not sure if this is related, but changing the font characteristics of the content seems a bit buggy also – only the default “paragraph” setting shows up in white text on the slider. changing it to anything else changes the text color on the slider, and manually changing it to white means I cannot see what is written in the editor.

    Many thanks!

    January 17, 2018 at 6:51 am #1662
    Chinmoy Paul
    Moderator

    You bought the developer license from Gumroad.com. You will download the latest version from there and update the theme. Hope that it will resolve the issue.

    January 17, 2018 at 7:24 am #1664
    Toosheds
    Participant

    I think that is more convoluted than it need to be – having two contact sites for one product.

    So I have downloaded the upgrade and exactly as I expected after reading other posts here, “Theme installation FAILED” – destination folder already exists. Are there no instructions on how to upgrade?

    January 17, 2018 at 11:17 am #1665
    Chinmoy Paul
    Moderator

    Can your share the FTP and wp-admin access via our contact page?

    January 17, 2018 at 12:15 pm #1666
    Toosheds
    Participant

    Done. Can you please do the update at about 4am CET? That should be morning for you, I think.

    Much appreciated!

    January 17, 2018 at 3:02 pm #1667
    Chinmoy Paul
    Moderator

    Please check once now. Genesis Responsive Slider is creating the issue. i deactivated it. You do not need this plugin for flex theme.

    January 17, 2018 at 4:53 pm #1668
    Toosheds
    Participant

    Perfect! Thanks. You guys are great.

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
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